Terms and Conditions

2CVParisTour‘s wish is to make you live an unforgettable experience in the french 2CV! We ask you to read the following terms and conditions.

These terms and conditions are governed by the legal provisions on the transport of persons.

Booking via 2CVParisTour.com and 2CVParisTour.fr, you fully agree with the following conditions.

 

I ) You and Us :

You, defined as customer and us defined as 2CVParisTour.

2CVParisTour has all the legal authorizations required to perform the business of transporting persons.

2CVParisTour also has all insurances required to operate as transporter of persons :

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Certification given by the legal french autorities to operate as a tourism transporter n° : EVCT075130631.

Insurance n° : 75639305X002.

Headquarters at : 3, rue Saint Charles, 75015 Paris FRANCE

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II ) The service :

2CVParisTour offers a service of transport for civil persons in a french 2CV Citroën car. This service is generally designated as “Tour”.

a ) The duration of a tour is determined by the selected offer an cannot exceed more than 1 hour compared to the duration determined by the initial offer.

b ) The tour content is defined as is, in the offer selected, but may include, by agreement between the customer and the driver, modifications if both parties agree to this change wholeheartedly.

c ) The customer can be accompanied by two other persons of his choice. The maximum transport capacity, ( driver not included ) is 3 people. Children can join the tour if accompanied by an adult. We don’t provide child booster seats but you can use yours.

d ) When booking a tour on the website, the customer fills out a form.

The customer must provide :

- If possible, a valid phone number ( in case of difficulty to find the meeting point, or delay , the driver will try to contact the customer ). If no phone number is defined and that 2CVParisTour needs to contact you, 2CVParisTour cannot be held responsible in case of cancellation.

- A valid email address for choosing the meeting point and the beginning of the tour.

About the personal data provided during the booking process : We will never share the information you provide with anyone, or any company, nor for marketing purposes neither for any other purposes. The only case of sharing would be a legal request from the french state administration. Your data is only and strictly used for the booking.

About the Customer reviews system : We are glad to give you a page dedicated to your feedback on our service. Your satisfaction is our priority. Please, do not abuse of this service by posting comments that could have negative effects on our business. Do not use it for spamming, flooding, and anything else. 2CVParisTour keeps the entire right to moderate or not publish your comment, if it does not follow these rules.

e ) The meeting point is chosen by the customer when booking, by using the box on the booking system created for this purpose. It must be valid postal address in Paris . It cannot be changed the day of the tour. However, it is possible, by contacting 2CVParisTour via the contact form at the bottom of page or by phone, to request a change in the meeting point 24 hours in advance .

2CVParisTour will do its best to satisfy the customer request , but also reserves its right to cancel the tour. If the request is accepted by 2CVParisTour, a confirmation email will be sent to the customer .

f ) The place where the tour ends. It can be chosen by the customer when booking , using the box on the booking system. It can also be chosen during the tour. It must be valid postal address in Paris.

g ) Excepting special requests, made using the contact form or by phone, we do not organize regular sightseeing tours from 00:00AM to 9:00AM.

h ) The content of the tour may slightly vary depending on the timing, stops requested, customer’s demands or traffic jam. 2CVParisTour reserves its right to proceed to such modifications if necessary.

III ) Payment  :

The payment can only be made in cash and when the tour is completed. Payment by credit card or cheque is not possible. A receipt will be given to the customer at the end of tour.

IV ) The cancellation of the service :

2CVParisTour reserves its right, if a specific event occurs, or if a safety concern must be observed, to modify or cancel the tour. The cancellation of the tour does not imply endorsement by 2CVParisTour and no compensation can be claimed.

The tour is not paid in advance, therefore the cancellation will not result in refunding the customer. Cancellation can be done during the tour if the situation requires it, but also in advance. In this case, 2CVParisTour will notify the customer by email or by phone of the cancellation.

V ) The modification of the service :

Modifying the tour can also be done on the during the tour if the situation requires it, or at the request of the customer. The main causes of change can be :

- Strikes and other social events.

- Bad weather and other weather events that can deteriorate the quality of the service.

- Trafic jam.

- Accidents.

- Situations related to customer ( customer’s demand , but also inappropriate behavior,  customer’s sickness, customer’s desire to stop the tour before the end ).

The change to the service involves the payment thereof, provided that the change is accepted by the customer and the driver.

VI) The case of absolute necessity :

In case of absolute necessity, 2CVParisTour reserves the right not to provide the service. No refund will be made in this case. 2CVParisTour may also not be held responsible for such cancellation .

VII) Liability

2CVParisTour cannot be liable for any cancellation, from the company or from the customer, and for any reason. By accepting the tour, which is considered as accepted when the customer receives the booking confirmation, the customer accepts also wholeheartedly that :

- 2CVParisTour can’t be liable or held responsible for the cancellation.

- 2CVParisTour can’t support financially any loss resulting from a cancellation.

- The customer cannot use the review system or any review platform in order cause harm to the company after a cancellation.

VII ) Claim :

Any claim can be made ​​by mail at  the following address :

2CVParisTour

3, rue Saint Charles

75015 Paris

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