TERMS AND CONDITIONS
The websites 2CVParisTour.fr and 2CVParisTour.com are owned by OLDTIMERS & CO SAS.
By booking through 2CVParisTour.com or 2CVParisTour.fr, you unconditionally accept the following conditions.
I ) The Parties
You, natural person(s) or legal entity, the client
and
Us, OLDTIMERS & CO SAS – SIRET 930 089 180 00010 – registered with the Paris Trade and Companies Register (RCS Paris 930 089 180) – EU VAT number FR 84 930089180 – Share capital € 5 000
Registered office: 3 rue Saint‑Charles, 75015 Paris, France
Contact: For any question other than reservation requests, please reach our telephone support from 10 a.m. to 5 p.m., Monday to Sunday (excluding holidays) at +33 7 83 75 18 51 or by e‑mail at contact@2cvparistour.com.
II ) Services Offered
OLDTIMERS & CO SAS provides a tourist‑oriented passenger‑transport service aboard a Citroën 2CV. This service is generally referred to as a “tour”.
The tours offered by OLDTIMERS & CO SAS are:
- Classic Tour (1 h) – € 90 TTC
- Legendary Paris (2 h) – € 180 TTC
- Montmartre Walk (2 h) – € 180 TTC
- Grand 2CV Paris Tour (3 h) – € 270 TTC
- 2CV Great Escape (3 h 30) – € 400 TTC
- 2CV Picnic Tour (4 h) – € 400 TTC
- Versailles Castle Tour (6 h 30) – € 700 TTC
- Giverny 2CV Tour & La Roche‑Guyon Castle (6 h 30) – € 700 TTC
- Chantilly – Pierrefonds 2CV Tour (9 h) – € 850 TTC
(All prices displayed on our websites include a 20 % VAT.)
Custom requests outside the list above can be made to OLDTIMERS & CO SAS. The nature of the service will be identical to the standard tours (guided tours, transfers, customized durations) and will depend on feasibility and acceptance by OLDTIMERS & CO SAS.
1 ) Duration
The duration of a tour is fixed at the time of booking and may only be changed with written agreement from OLDTIMERS & CO SAS.
2 ) Service content / itinerary
Tours have a theoretical itinerary displayed on 2CVParisTour.com and 2CVParisTour.fr. The itinerary may be modified to accommodate the client’s personalization wishes, traffic conditions, and duration limits for each tour.
3 ) Maximum vehicle capacity
The client, as a “natural person”, may be accompanied by up to two additional persons of his/her choice. The maximum transport capacity, driver excluded, is three persons. Children of any age may join the tour, but the client must inform 2CVParisTour if a child seat is required. A child seat is mandatory for any child under 1.35 m or under 10 years old and will be provided by 2CVParisTour. The child seat occupies the space of an adult.
III ) Booking Procedures and Service Date
1 ) Via the website
During the booking of a tour on 2CVParisTour.com or 2CVParisTour.fr, the client fills out a form and must provide:
- Name (mandatory)
- Valid e‑mail address (mandatory)
- Valid phone number (optional but recommended: in case the driver needs to contact the client for meeting‑point issues or delays)
- Country or international dialing code (optional but recommended)
- A valid physical address that will define the meeting point and start of the tour (optional until the day of the tour but recommended; if the departure point is not communicated on the day, OLDTIMERS & CO SAS reserves the right to cancel the service)
- Billing address for pre‑payment (also applies to the “Gift a Tour” page)
2 ) By SMS, e‑mail or WhatsApp
The client must provide the same information as above.
3 ) Modification of the meeting point set at booking
The client may request a change of the meeting point by contacting OLDTIMERS & CO SAS via the contact form at the bottom of 2CVParisTour.com or 2CVParisTour.fr, by e‑mail, SMS or WhatsApp, at least 24 hours in advance. After that, OLDTIMERS & CO SAS reserves the right to cancel the service.
If the modification is accepted, a written confirmation (e‑mail, SMS or WhatsApp) will be sent to the client.
In case of cancellation or modification caused by a mechanical issue or vehicle breakdown, the client will be contacted and replacement options will be offered.
4 ) Tour end point
The client may define the end point during booking (using the dedicated field) or later by e‑mail, SMS or WhatsApp. It must be a physical postal address located within the intra‑municipal limits of Paris.
5 ) Booking hours
Standard booking hours are 11 a.m. to 10 p.m. Additional hours may be requested and granted in writing by OLDTIMERS & CO SAS, subject to feasibility.
IV ) Payment Terms and Cancellations
1 ) Payments
- Payments for single‑vehicle tours can be made by credit card or cash. The payment method may be changed on request, only before the service is performed.
- Payments for all other services (non‑single‑vehicle tours) offered on the site, subject to feasibility and availability, can be made by credit card, cash or bank transfer. The payment method may be changed on request, only before the service is performed and subject to written acceptance by OLDTIMERS & CO SAS.
- For any service exceeding € 1 000, a 50 % deposit is required.
- For private customers, the full price must be paid no later than the day before the service. Otherwise, 2CVParisTour reserves the right not to perform the service.
- For professional customers, the invoice must be settled within 30 days of receipt.
Exception for legitimate interest – Deposit for custom requests
For custom bookings that cannot be reserved directly on the website (e.g., multiple vehicles, tours longer than 4 hours, or other bespoke arrangements), OLDTIMERS & CO SAS may require a deposit as a guarantee. This deposit protects the company’s legitimate interest of avoiding financial loss caused by no‑shows, after a proportionality assessment under the GDPR (see our privacy notice for details).
• Cancellation ≥ 24 hours before the scheduled service – the full deposit is refunded.
• Cancellation on the day of the service or a no‑show – 50 % of the deposit is retained to cover the driver’s fees and vehicle preparation costs; the remaining 50 % is refunded.
The deposit amount and the refund conditions are presented to the customer before the contract is concluded and are part of the quoted price.
Professionals: In accordance with Articles L441‑6 and L441‑10 of the French Commercial Code, any delay results in the payment of interest at the statutory rate increased by 10 % as well as a fixed compensation of € 40 for collection costs.
2 ) Cancellations
Any total or partial cancellation, whether initiated by you or us, for any reason (including force majeure) results in:
- A full refund if the service does not take place.
- A partial refund if the service has been partially performed (e.g., reduction in the number of vehicles), provided the cancellation is made at least 24 hours before the tour.
- If the cancellation occurs on the day of the tour and is due to us, you will receive a full refund. If it is due to you, we retain the first portion of the payment to cover driver costs.
- Pre‑paid single‑vehicle tours benefit from a 14‑day withdrawal period provided the tour has not started. OLDTIMERS & CO SAS may, depending on the situation, grant a commercial gesture resulting in a refund even if the service has already been performed or the withdrawal period has passed.
- Tours gifted via the “Gift a Tour” page may also be refunded within a 14‑day withdrawal period.
To exercise the right of withdrawal, the client may fill out, print and send by e‑mail to contact@2cvparistour.com the following form:
I, the undersigned ______________________, wish to exercise my right of withdrawal for the following service: ______________________, booked on ____________, to be provided on ____________. I request a refund.
Made at ___________ on //__
Signature: _______________________
- Any late payment incurs a penalty equal to three times the applicable legal interest rate, plus a fixed compensation of € 40 for professional customers.
By making the payment, the client acknowledges that they have read and accepted these General Terms and Conditions.
V ) Liability for Cancellation by OLDTIMERS & CO SAS
OLDTIMERS & CO SAS cannot be held liable for financial consequences resulting from a cancellation on its part. Payment of the tour, in whole or in part, signifies acceptance of all the general conditions.
The client undertakes, in the event of a cancellation, not to damage the company’s reputation by using any online platform (such as customer‑review sites) or any printed medium to disseminate defamatory or insulting statements about the company.
VI ) Data Privacy
When booking on 2CVParisTour.com or 2CVParisTour.fr, or contacting us via SMS, e‑mail or WhatsApp, you consent to the processing of your data by OLDTIMERS & CO SAS for the provision of the service.
You also consent to being contacted by OLDTIMERS & CO SAS via e‑mail, SMS and WhatsApp to handle your request. OLDTIMERS & CO SAS is not responsible for any telephone or internet charges incurred for such communications.
Personal data you provide will be used solely for the proper execution of the service and its follow‑up.
Data that personally identifies you will be used exclusively to deliver the service and to conduct a post‑tour satisfaction survey.
The only exception is a legally motivated request from a competent authority, in which case we must comply.
You may request deletion of your personal data within the legally required timeframes by writing to contact@2cvparistour.com.
When contacting us via WhatsApp, your data may be transferred outside French territory. OLDTIMERS & CO SAS has no technical control over data stored on WhatsApp and cannot be held responsible for its storage or processing.
VII ) Complaints
Complaints can be sent by e‑mail to contact@2cvparistour.com or by mail to:
OLDTIMERS & CO SAS – 3 rue Saint Charles, 75015 Paris, FRANCE
For any question other than reservation requests, please contact our telephone support from 10 a.m. to 5 p.m., Monday to Sunday (excluding holidays) at +33 7 83 75 18 51.
In case of a dispute, the client may resort to a consumer mediator under the conditions provided by law.
VIII ) Insurance
Our activity is covered by Hiscox Assurances (policy No. HSXIN320035027MA).
Hosting: OVH – 2 rue Kellermann, 59100 Roubaix
Publication Director: Mr. Marc Vernhet (President)
LEGAL
Legal Notice for 2CVParisTour
The publishing company is OLDTIMERS & CO SAS, a simplified joint‑stock company with a share capital of € 5,000, registered with the Paris Trade and Companies Register under SIRET 930 089 180 00010 and holding the EU VAT number FR 84 930089180. Its registered office is located at 3 rue Saint‑Charles, 75015 Paris, France, and the publication director is Mr Marc Vernhet (President).
For any inquiry that is not related to a reservation, the customer service can be reached by phone at +33 7 83 75 18 51 (open from 10 a.m. to 5 p.m., Monday to Sunday, excluding holidays and vacation periods) or by e‑mail at contact@2cvparistour.com.
The website is hosted by OVH, 2 rue Kellermann, 59100 Roubaix, France.
The activity is covered by Hiscox Assurances (policy No. HSXIN320035027MA).
In case of a dispute, the client may turn to a consumer mediator in accordance with the law (the mediator’s contact details should be specified).
Finally, personal data are processed by OLDTIMERS & CO SAS; the client may request deletion of their data by writing to contact@2cvparistour.com.