GENERAL CONDITIONS
The websites 2CVParisTour.fr and 2CVParisTour.com belong to the company OLDTIMERS & CO SAS.
By booking via 2CVParisTour.com and 2CVParisTour.fr, you accept without reservation the following conditions.
I ) The parties:
You, as individual(s), or legal entity, the customer, and us, OLDTIMERS & CO SAS – SIRET 93008918000010 – registered with the RCS of Paris 930 089 180 – Intracommunity VAT – FR84930089180
For any questions or inquiries (not available for bookings), you can contact our phone support at: +337 83 75 18 51 (10am to 5pm, Monday to Sunday, closed on French holidays)
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II ) The services offered:
OLDTIMERS & CO SAS offers a tourist service for the transport of people, on board a 2CV car of the Citroën brand. This service is, generally speaking, referred to as a “tour”.
The tours offered by OLDTIMERS & CO SAS are:
The Classic Tour (1h) – €90
The Legendary Paris (2h) – €180
The Montmartre Tour (2h) – €180
The Grand 2CV Paris Tour (3h) – €270
The 2CV Great Escape (3h30) – €400
The 2CV Picnic Tour (4h) – €400
The Versailles Castle Tour (6h30) – €700
The Giverny 2CV Tour & La Roche-Guyon Castle (6h30) – €700
The Chantilly – Pierrefonds 2CV Tour (9h) – €850
(All prices on the website are 20% VAT inclusive)
It is possible to contact OLDTIMERS & CO SAS for personalized requests outside the list above. The nature of the service will be identical to that of the tours usually offered (guided tour service, transfers, personalized durations) and will depend on the feasibility and acceptance by OLDTIMERS & CO SAS
1) Duration:
The duration of a tour is set at the time of booking, and can only be modified by written agreement by OLDTIMERS & CO SAS
2) Content of the service / itinerary:
The tours include a theoretical itinerary visible on the websites 2CVParisTour.com and 2CVParisTour.fr. The theoretical itinerary is subject to modification to take into account the customer’s personalization wishes, traffic conditions and duration limitations for each tour.
3) Maximum capacity per vehicle:
The customer as a “individual”, can be accompanied by 2 other people of his choice at most. The maximum transport capacity, driver not included, is set at 3 people. Children can join the tour at any age, but the customer must notify 2CVParisTour if it is necessary to use a child seat, which is mandatory for any child under 1m35 or under 10 years old, and which will be provided by 2CVParisTour. The child seat takes the place of an adult.
III ) Booking terms and service date:
1 ) On the website:
When booking a tour on the 2CVParisTour.com and 2CVParisTour.fr websites, the customer fills out a form.
The customer must provide:
- Their name (required)
- A valid email address (required)
- A valid telephone number (not required, but recommended: In case of difficulty finding the meeting point, or delay, the driver will try to contact the customer)
- The country or area code of the contact number (not required but recommended in case of contact)
- A valid physical address that will define the meeting point and the start of the tour (not required until the day of the tour but recommended. In the absence of communication of the starting point on the same day, OLDTIMERS & CO SAS reserves the right to cancel the service)
- A billing address in case of pre-payment (also applies to the “Offer a tour” page)
2) By SMS, email and WhatsApp
The customer must provide:
- Their name (required)
- A valid email address (required)
- A valid telephone number (not required, but recommended: In case of difficulty finding the to be at the meeting point, or late, the driver will try to contact the customer)
- The country or contact number code (not mandatory but recommended in case of contact)
- A valid physical address that will define the meeting point and the start of the tour (not mandatory until the day of the tour but recommended. In the absence of communication of the starting point on the same day, OLDTIMERS & CO SAS reserves the right to cancel the service)
- A billing address in the event of pre-payment (also applies to the “Offer a tour” page)
3) Modification of the meeting point set when booking:
It is possible, by contacting OLDTIMERS & CO SAS via the contact form at the bottom of the page of the 2CVParisTour.com and 2CVParisTour.fr websites, by email, SMS and WhatsApp, to request a change of the meeting point, 24 hours in advance. Beyond that, OLDTIMERS & CO SAS reserves the right to cancel the service.
If the modification is accepted by OLDTIMERS & CO SAS, a written confirmation by email, SMS or WhatsApp will be sent to the customer.
In the event of cancellation or modification caused by a material issue or vehicle breakdown, the customer will be contacted and replacement options will be offered.
4) Arrival point of the tour:
It can be defined by the customer when booking, using the booking system box provided for this purpose or in writing, by email, SMS and on WhatsApp. It can also be defined during the tour. It must be a physical postal address in Paris intra-muros exclusively.
5) Booking times:
The usual booking times are from 11 a.m. to 10 p.m. Additional times may be requested and granted in writing by OLDTIMERS & CO SAS, subject to feasibility.
IV) Payment terms for the service and cancellations
1) Payments:
– Payment for single tours (1 car) can be made by the following means: Credit card / Cash. The payment method can be changed on request, only before the service is performed.
– Payment for all services other than single tours as offered on the site, subject to feasibility and availability, can be made by the following means: Credit card / Cash / Bank transfer. The payment method can be changed upon request. only before the service is performed and subject to written acceptance by OLDTIMERS & CO SAS.
– For any service exceeding €1,000, a 50% deposit is required.
– For individuals, the full price of the tour must be paid no later than the day of the service. Failing this, 2CVParisTour reserves the right not to perform the service.
– For professionals, the service must be paid in full within 30 days of receipt of the invoice.
2) Cancellations:
Any total or partial cancellation, whether by you or us, and for any reason whatsoever (impediment, force majeure, etc.) will result in a full refund if the service does not take place, and a partial refund if it is partially completed (change in the number of vehicles, for example), if it is made no later than 24 hours before the tour.
- If the cancellation takes place on the day of the tour and is our fault, you will be fully refunded. If it is your fault, we will retain the first part of the payment in order to cover the costs incurred with our drivers.
- Pre-paid single tours benefit from a 14-day withdrawal period if they have not started. OLDTIMERS & CO SAS may grant, depending on the situation, a commercial gesture resulting in a refund of the service if the service has already been performed or if the withdrawal period has passed.
– Tours offered via our “Offer a tour” page can also be refunded within a maximum withdrawal period of 14 days.
To exercise your right of withdrawal, you can fill out, print and send an email to contact@2cvparistour.com, the following form:
I, the undersigned……………..…….. Wish to exercise my right of withdrawal for the following service: …………….., booked on………….. for delivery on …………. and obtain a refund
Done at………… on …/…/…
Signature: ……………………
– Any late payment will result in a late payment penalty equivalent to three times the legal interest rate in force, as well as a fixed compensation of €40 for professionals booking a service.
Payment constitutes acceptance of these General Conditions.
V) Liability in the event of cancellation by OLDTIMERS & CO SAS
OLDTIMERS & CO SAS cannot be held liable for the financial consequences resulting from a cancellation on its part. Payment of the tour, in whole or in part, constitutes acceptance of all the general conditions.
The customer undertakes, in the event of cancellation, not to harm the reputation of the company, by using any online system (such as customer review sites), or on a physical medium.
VI) On data confidentiality
When booking on the websites 2CVParisTour.com and 2CVParisTour.fr or contacting us by SMS, Email and WhatsApp, you consent to the processing of your data by OLDTIMERS & CO SAS as part of the provision of the service.
You also consent to OLDTIMERS & CO SAS contacting you by email, SMS and WhatsApp in order to process your request. OLDTIMERS & CO SAS is not responsible for telephone or internet surcharges related to the communication and sending of information related to your request by Email, SMS and WhatsApp.
The personal data that you send us will only be used for the smooth running of the services and their follow-up.
The data identifying you personally will be used exclusively to provide the service and follow up on satisfaction after the tour.
The only exception to this rule would be a reasoned request from a legal authority, in which case, we could not deviate from it.
You can request the deletion of your personal data within the required legal time limits by writing to contact@2cvparistour.com
By contacting us on WhatsApp, your data may transit outside French territory. OLDTIMERS & CO SAS does not have technical control over the data stored on WhatsApp, and cannot be held responsible for their storage and processing.
VII ) Complaints:
Complaints can be sent by email to the following address: contact@2cvparistour.com and by post to the following address: OLDTIMERS & CO SAS – 3, rue Saint Charles, 75015 Paris FRANCE
For any questions or inquiries (not available for bookings), you can contact our phone support at: +337 83 75 18 51 (10am to 5pm, Monday to Sunday, closed on French holidays)
In the event of a dispute, the customer has the possibility of resorting to a consumer mediator under the conditions provided for by law
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Hosting: OVH – 2 rue Kellermann 59100 Roubaix
Publication Director: Mr. Marc Vernhet (President)
